Frequent Questions
Having discussed your needs and requirements we will then put together a package that suits your individual requirements and agree on a start date.
01. How do I arrange home care for myself or a family member?
All our LAM Care 24 offices will be happy to talk through your requirements with you over the phone and then arrange a free no-obligation assessment which will normally be carried out in your home. We suggest that at this time you involve any family members you wish, who may have some questions of their own.
02. Are your home care staff trained?
All our staff are trained to the national minimum standards required by the local regulatory bodies. Over and above these, staff are encouraged to undertake personal development and attend additional training courses. Specialist training courses are also provided to staff to ensure that they are fully trained to undertake more complex care needs.
03. Are your home care staff insured?
Yes, all our staff are fully insured for both personal and public liability.
04. Are you registered to provide home care services?
All our offices are registered independently and are inspected by the relevant regulatory bodies of the Care Quality Commission (CQC), Care and Social Services Inspectorate Wales (CSSIW) and Social Care and Social Work Improvement Scotland (SCSWIS).
05. Do you provide home care in my area?
Please visit our ‘website - www.lamservices.co.uk’ you will find all our LAM Care Services Offices across the UK and for details of the services they provide.
06. Will I get the same carer on each visit?
Consistency is extremely important to us and to our service users and our carers are allocated to individuals to ensure continuity is maintained at all times.
07. What sort of care services do you provide?
Personal and social care
Housework and meal preparation
Bathing service
Night sitter/sleep-ins
Rehabilitation and home from the hospital
Care at home (palliative care)
Alzheimer and dementia support
Holiday packages
Domestic services, such as laundry or shopping
Companionship
Prompting medication
08. How can I get a professional teacher from you?
Just give us a call and we will arrange a teacher to your requirements
